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A place where Tony will post articles he has written on his LinkedIn group 'tony@boardsense' about Board issues. You may choose to comment on these posts or just view them.

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The five things the innovative and agile nonprofit does differently

30/3/2017

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The takeout:
In this informative and short article by Jim Finwick president of the Camelot Consulting Group, Jim highlights that innovative non profits prefer action to planning, are willing to pivot and accept that change is the only constant.
 
Nonprofits often struggle with innovation. It might be they are spending too much time incrementally improving their core offering. But as that thinking infects the organization, they lose perspective and the ability to engage in activities that produce game-changing disruptive shifts.
And then there are others who continue to innovate and grow.
So, what do innovative nonprofits do differently?
(1) They know what they don’t know.
There’s an admission that they don’t know enough about the problem to stand at the white board and articulate an elegant solution. Like Blockbuster, many nonprofits simply can’t imagine the appeal of a Netflix, and they often dismiss things they can’t explain or don’t like. The agile process is an iterative one. It is always testing, always learning and always improving. Learning becomes the essential unit of measure for an innovative nonprofit.
(2) They prefer action to planning.
Using what Eric Reis calls the build, measure, learn feedback loop, innovative nonprofits become experiment factories where the output is validated learning. Success is derived by determining what you intend to learn (at the beginning) and then by building the cheapest experiments to answer those questions the fastest. In this way you close the gap between what you think and what you know as quickly and inexpensively as possible.
It is counterintuitive, but this one aspect of being agile is the core reason why in terms of innovation underfunded nonprofits often have an advantage over larger more established ones. When you have resources, you are tempted to build larger more elaborate ways to answer questions. When you are underfunded, you have no other choice but to find the most direct path to learning.
(3) They are willing to pivot.
Learning produces new insights and new understanding. The agile nonprofit is always willing to adopt the strategy that aligns with what they now know. This is where most established organizations fail at innovation. They project how to execute in the future based on past experience, closing themselves to new thinking, new ways of doing things and new definitions of success.
Worse, the old model is very intoxicating. “We have grown (and continue to grow) using the old method of plan-do-learn.” It is seen as the most responsible way to proceed because it is “well thought out.” Unfortunately, this thinking produces a lot of zombie nonprofits — organizations that are stuck in the land of the living dead without enough forward momentum to grow, but with just enough revenue to keep hope alive.
Changing your strategy for execution requires courage. But it is not a blind leap off a cliff. It is a pivot, a fundamental change to strategy and an educated step in a new direction.
“A pivot is a special kind of structured change designed to test a new fundamental hypothesis about the product, business model, and engine of growth” ~ Eric Ries, The Lean Startup (Crown Business, 2011)
(4) They commit to the pivot when it comes.
When the data speaks, they listen then act. They make the pivot with boldness — even if that means short-term losses. Fear of loss often results in the “missing the pivot” phenomenon for which Blockbuster is now famous. The agile nonprofit determines the success of the pivot based on results and is equally prepared to stay the course in the new direction or to pivot again based on new information. In the end they know they cannot move somewhere new if they cannot follow a trail from here to there. Fear of making a mistake is lessened when an organization knows that if they are heading in the wrong direction all they need to do is pivot again.
(5) They accept that the only constant is change.
Finally, the agile nonprofit creates an organizational culture that realizes that even when it has found the right strategy and the right mission-model fit, things are about to change again. Creating a responsive organization means constructing a stable engine to run the business but also developing a method to continue to adapt the business strategy to respond to changing market conditions.
This methodology may seem better suited to newer organizations led by young, aggressive leaders. However, any organization can adopt an innovation mindset by creating the right culture. The agile nonprofit must think differently about learning, risk and strategy. While they cling tightly to the mission, they must rigorously question the assumptions behind their strategy. Most importantly, they must be willing to pivot away from their original ideas if the evidence leads them to do so. This approach will generate failed ideas, disproven hypotheses and even (gasp!) some financial loss. The upside is an evergreen ministry producing rapid results that come quicker and more often than the traditional long-lead planning cycles to which most organizations adhere. While those traditional methods appear to be safer, they are actually a much riskier approach in the rapidly shifting environment we live in today.

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A quick check on board meeting effectiveness

23/3/2017

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The Takeout:
Here are 6 simple questions to ask at the conclusion of a board meeting to check on the meeting's effectiveness

1. Are you leaving the meeting confident in the overall performance of our organisation?
2. Did you feel you had ample opportunity for input?
3. Would you change anything for future meetings?
4. Was the day/meeting time worthwhile?
5. Could we have done anything better?
6. How will the organisation be better off for this meeting?

You don't have to ask all 6 but a combination is a simple way of keeping track of the effectiveness of your board meetings.
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Oscar's, tweeting and technology in the boardroom

16/3/2017

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The takeout:
How do you feel when you see fellow board colleagues intently engaged with their cell phone or laptop during the board meeting? It’s bad enough when a board member accepts a call during a meeting but it’s even worse when the chair is guilty. This straight forward article by Professor Richard le Blanc sets out the argument against the use of technology  in the boardroom.

https://www.linkedin.com/pulse/how-tweeting-pwc-partner-during-oscars-sullied-pwcs-offers-leblanc
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Steward Leaders: Perspective, Curiosity and a Learner identity

14/3/2017

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By Mark L. Vincent ~
To lead an organization is to be regularly called on for perspective. To grow in that role does not just mean to learn, it involves embracing the identity of a Learner.
Other identities tempt us:
  • Telling (do this!)
  • Doing (let me do this)
  • Adjudicator (so and so is responsible for this)
  • Representative (we think you should do this)
  • Innovator (we should build something)
  • Fixer (I will take care of it)
  • Observer (I will watch you do it)
  • Listener (So, you are saying you want to do this?)
  • Expert (I know what needs to be done)
These other identities call to us as a means to arrive at a solution and act more quickly, or to shift responsibility to someone else. Neither of these is faster. In fact, they often limit, confuse, extend and/or deepen the problems we want to better address. These other identities are not always inappropriate but seldom contribute to real world problem management.
However, we are LEARNING that:
Curiosity (iteration) is actually faster because it helps us reframe problems around real issues. And when we are curious, we can be more ready to incorporate what we don’t yet know into any solution/action for problems we are just now learning about.
Curiosity helps us extend our learning in a loop. We can live in an action-reflection cycle rather than a start, stop, and start over whirlpool.
Other leaders we cultivate are more likely to commit to transformational action when they are learning, rather than when they are simply told what to do.
Other leaders we cultivate will experience greater success when they also embrace the identity of a Learner. We learn jointly with them, modeling the very thing we seek to develop in others.
Now, ask yourself the following:
  • Which identities other than Learner tempt me?
  • Which ones might show up and block my learning if I am not careful, especially in team meetings?
  • How might I more fully begin with and maintain a learning mode as I lead?
  • How might I develop more of a community of skilled learners among my team?
  • What questions do I need to be asking next?
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Annual board meeting agenda planning guide

7/3/2017

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The takeout:
This a ‘chatty’ sort of article by Joan Garry but it really nails the key reasons why an annual board meeting agenda is so valuable plus it includes a couple of excellent diagrams showing what an annual agenda might look like.
Here’s the concept. If you agree with the premise that there is a cyclical nature to the board meeting topics each year, then what you need is a visual that gives leaders of the organization a sense of where each board meeting fits into the larger context of the year.
I wanted to be sure that I used board members’ time well. It didn’t matter if I thought they were rock stars or if I wished they’d consider joining a different board. They were all volunteers and I had an obligation to respect their time. I always tried to think a few board meetings ahead.

https://www.linkedin.com/groups/4662670/4662670-6244741119893217280
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Dysfunctional Board meetings

1/3/2017

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The takeout:
Wasted time in board meetings is wasted money - the executive time in preparing for the meeting and the time/cost of board members attending.
So here are some board meetings to banish:
-'Look at our pretty slides' board meetings;
-'Squawk box' or 'seagull' board meetings - just like seagulls, the board members fly in for the board meeting, annoyingly squawk all day, eat all the food, crap all over the place (the distracting advice), and fly away;
-'Lets build Rome in a day' board meetings;
-'Up to speed' or 'mushroom' board meetings.
Read on - there;'s some helpful fixes included in the article.

https://www.linkedin.com/groups/4662670/4662670-6242528189600665603
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    An Introduction to the BoardSense LinkedIn Articles


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    Tony Hassed - founder and director of BoardSense Limited - the place where we talk about and promote Good Governance and Healthy Boards.

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